Inbox  |   FAQs  |   Payout Calendar  |   Help  |   Feedback  |   Logout

Home
About
My Account
Catalog
Learning Center
Scratch-Off
Cart
Wishlist
Terms & Conditions

Overview: The ACE Online Reward Points Program is a service of ACE Online. This program is provided for all eligible employees of ACE Cash Express, Inc. All users of this web site agree that their access to and use of this web site are subject to the terms and conditions set forth herein and all applicable laws. Any access is undertaken at the user's own risk. These terms and conditions may change without prior notice.

ACE Online Rewards is a website designed to support the sale and service of ACE products and services by providing a variety of awards to deserving associates. Specific program rules may vary from time-to-time but the purpose of this website is to provide Associates access to:

  • Information related to incentive programs
  • Personal account updates
  • Daily tracking of card sales and points earned
  • Ability to redeem points for merchandise or cash
  • New product information, training and other important notices


Each eligible Associate will have a unique username and password that will access only their personal account information. This information may be updated daily. Access to the site is limited to Associates only.

Terms and Condition Details:
  1. An Associate is any person employed by ACE Cash Express, Inc., or any affiliated entity, including ACE franchise operators.
  2. Associates must be employed by ACE Cash Express, ACE Cash Advance or by a participating ACE Franchisee at the time of payout to receive incentives.
  3. Upon termination or other disciplinary action, an Associates point balance may be suspended or confiscated. Points remaining after termination or separation from employment will be removed from the account.
  4. All cash payouts will be loaded on an Associate’s ACE Employee Visa Prepaid Card on file. If no card is on file, one will be provided for you.
  5. All merchandise redeemed will be sent to the Associates address on file.
  6. There may be minimum monthly requirements to be eligible to earn points.
  7. ACE reserves the right to modify or discontinue the ACE Online Rewards program at any time and without notice.
  8. Points may not be transferred, sold or donated.
  9. Associates are prohibited from granting access to their personal Online Rewards account, to other ACE Associates or 3rd parties.
  10. Associates are prohibited from granting access to the ACE Online Rewards site to ineligible persons.
  11. ACE reserves the right to modify, substitute or discontinue any merchandise offered for redemption. ACE is not responsible and assumes no liability for changes or discontinuances of rewards or the availability of such rewards and makes no warranty nor accepts any liability in relation to the product offered by our vendor.
  12. ACE reserves the right to monitor Associates traffic on the ACE Online Rewards site, which includes observing account status, tracking redemptions, frequency of use, etc.
  13. In order to apprise our ACE Online Rewards participants of their status, as well as new benefits or information that may become available, ACE may from time to time send you certain program information, including email-marketing materials.


Eligibility: Eligibility for the ACE Online Reward Points Program is limited to current ACE Cash Express, Inc., ACE Cash Advance or participating ACE Franchise employees. Points earned in the program cease to exist when this eligibility is severed. No credit, carryover, transfer or redemption of Reward Points is available after eligibility is severed.

Change: ACE Online Rewards reserves the right, without prior notice, to discontinue or change the program at any time.

ACE Online Rewards reserves the right to change these terms and conditions at any time.

All questions or disputes regarding eligibility for this program, the eligibility of rewards, the availability of rewards or points, the terms and conditions of the program will be resolved by ACE Online Rewards at its sole discretion.

Participant Enrollment: Each eligible employee is automatically enrolled in the ACE Online Reward Points Program and is assigned a username, used to gain access to the ACE Online Reward Points Program web site. Upon initial login, participants may change their personal password.

Redemption and Deduction of Points:
  • Any Reward Points not redeemed before termination or separation from employment status will expire.
  • Reward Points may be used to redeem merchandise from the On-Line Catalog or for cash payout on your NetSpend Employee Visa card.
  • The Reward Points you accrue do not constitute your property. You cannot transfer Reward Points to another cardholder. Reward Points have no monetary value except to the extent specifically provided for by a reward.


Claiming a Reward:
  • ACE Online Rewards reserves the right to modify the merchandise available in the On-Line Catalog at any time and without notice.
  • When you have obtained sufficient points, you may redeem an item(s) from those described in the On-Line Catalog or redeem for cash payout on your ACE Employee Visa card.
  • Specific merchandise is subject to availability and substitutions may be made based on availability or market conditions.


Statements of ACE Online Reward Points Earned: This web site provides eligible participants with detail of transactions, as well as ACE Online Reward Points point balances.

Termination of Program: ACE Online reserves the right to terminate the Reward Points Program at any time without any prior notice to you.

Participant Program Tracking: t is the responsibility of each eligible participant to use their awarded points to redeem items from the ACE Online Reward Points On-Line Catalog. Awarded points can be redeemed for merchandise presented in the Reward Points On-Line Catalog or for cash payout.

Promotional Events: From time to time, ACE Online Rewards, at its discretion, may sponsor events intended to promote participation in the Reward Points Program. These events may be terminated at any time, without cause or warning.

Taxes: Merchandise redeemed under the program is subject to applicable federal, state and/or local taxes. Payment of taxes resulting from these awards is the sole responsibility of the participating employee and not ACE Online Rewards or any of its affiliates or agents. ACE Online Rewards will report earnings under this program in accordance with federal, state and local regulations.

Shipping and Handling: Merchandise redeemed under the program is subject to shipping and handling charges. The shipping and handling charges are included in the point value associated with each item in the On-Line Catalog and are represented in the overall value of the item.

Privacy Notice: This web site is housed and operated by Online-Rewards on behalf of ACE Online Rewards. The information collected on this web site will be used by ACE Online Rewards in connection with the ACE Online Reward Points Program. Online-Rewards will not provide your information to non-ACE Online Rewards or non-ACE Online Rewards third-party business partners without first obtaining your approval to do so.

Copyright: All textual, graphical and other content appearing on this World Wide Web site, unless otherwise noted, are the property of ACE Online Rewards.

Email Notices: When you visit this web site or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this web site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Confidentiality: If you use this web site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

Help Home Logout